This policy applies to ntnome.com and explains how NTN Bearing Supplier handles the information you share with us.
Information We Collect
We collect the information you choose to give us when you make an inquiry. It comes from two sources.
Inquiry form
Your name
Your WhatsApp number
Your email address
Your requirements, as written in the message field
WhatsApp and email
If you contact us directly, we receive whatever you decide to send. This typically includes bearing or unit model information and photos of product markings.
How We Use Information
We use your information to handle your inquiry and any order that follows from it. Specifically, we use it to:
Reply to your inquiry
Clarify model references and product details
Prepare a written quotation
Communicate with you about your order
Order-Related Information
When you confirm an order, you provide the delivery information needed to complete it. We use this information to arrange transport and prepare the shipping documents for that order.
How We Share Information
We share your information only to the extent needed to fulfill your inquiry or order. For example, parties involved in supplying or delivering an order may receive the details required for their part of the work.
We may also disclose information where applicable law requires it.
Retention and Protection
We keep your information for as long as reasonably necessary for the purposes described in this policy, including handling your inquiry, managing your order and meeting applicable legal obligations.
We take reasonable measures to protect your information against unauthorized access, loss or misuse. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights
You can ask us to access, correct or delete your personal information.
Send your request to info@ntnome.com. We may need to confirm your identity before acting on it, and we may retain information where the law requires us to.
Cookies
This website may use cookies and similar technologies to operate properly and to understand how pages are used.
You can block or delete cookies through your browser settings. Some parts of the website may not work as intended if you do.
Contact Us
For any question about this policy or your information, contact us using the details below.